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Senior Manager, HR Generalist, HR

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Job ID 110142 May. 18, 2021 London, United Kingdom
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Join the Global Community of Scotiabankers to help customers become financially better off.

A Best Workplace
Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, Chile and Latin America by the Great Place to Work® Institute.

A multinational winning team
Scotiabank is Canada’s international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, and parts of Asia. We are dedicated to helping our 21 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management, corporate and investment banking.

Corporate Social Responsibility
Scotiabank helps to build bright futures worldwide through ethical banking practices, environmental awareness and a commitment to communities.




Purpose


Provide active management support partnering with business lines on HR issues including reward, immigration, employee relations, retention, performance, learning and development. Leads, manages and oversees the UK HR Employee Lifecycle and Employee Experience/Services team, ensuring the efficient and effective response to HR related enquiries and the execution of employee data related changes, delivering against business strategies, plans and that initiatives are executed in compliance with governing regulations, internal policies and procedures.Acts as the Subject Matter Expert for employee lifecycle/services maintaining up to date regulatory and legal knowledge.The role accountabilities also extend to Ireland as and when these activities are assumed by the UK team to create Europe HR.

Accountabilities

Support people managers in matters relating to Employee Relations including managing crucial conversations, conflict, performance management, planning and administering employee exits and redundancies, disciplinary proceedings and grievances, implementing and planning Performance Improvement Programs (PIPs), probationary processes, and other employee relations related activities, providing advice and guidance be it formal processes or informal coaching, analysing the implications, identifying needs and recommending appropriate course of action. Overseeing and administering these same processes, liaising and providing advice and direction to HR Business Partners (global and local), liaising with internal legal and other stakeholders as appropriate, documenting actions and events, complying withregulations.Communicating with regulatory and legal bodies such as the Home Office.

Primarypointofcontactfor theBank’s immigrationmatters, working with the Home Office Authorising Officer to maintain compliant immigration standards,keepingrecordsuptodatetomitigateanyriskshouldthe bank be audited by the UKBA, conducting relevant assessments as set out by the new Points Based System and/or Resident Labour Market Tests or any other affiliated activities to accurately and efficiently process visaapplications.

Managetheplanning,coordinationandimplementationofemployeerelocations,liaisingwithGlobalMobility,the business the employee and other stakeholders asrequired.

Primary point of contact in the UK for the year-end compensation processes for people managers, managing data validation, drafting paperwork, conducting final round checks and delivering numbers where appropriate. Ensuring end to end process delivery, and that all required paperwork, reports and confirmations are delivered with data being accurately captured on banksystems.

Support people managers in executing Performance Management cycle related activities, liaising with people managers to take proactive steps to ensure a 100% completion rate (i.e. annual goals, updates and APP) is achieved, including addressing systems queries, raising awareness of support tools, providing advice and guidance on the delivery offeedback.

Supports the department to analyse, develop, execute, and evaluate training projects and other activities for performance improvement to prepare employees to reach the business plan objectives.The role will evolve to managing segments of learning & development by collaborating with HR Business partners (global and local) and business leaders, considering team performance to detect broader training needs where appropriate. Where required, act as facilitator for in-house learning programs (e.g. performance and development planning, talent profiles, iLead and other bank initiatives), booking external vendors and arranging executive coaching as required. Assisting in the tracking and reporting of Mandatory Learning Programmes to ensure 100% achievement rate isachieved.

Support HR Business Partners (global and local) in planning and managing strategies that promote and encourage a preferred employer working environment, by recommending HR policies and procedures, supporting and partnering with the business in relation to their respective ScotiaPulse action plans; analysing general results of surveys including ScotiaPulse and other information including performance appraisals, statistics and any other source of information on workingenvironment.

Manage the lifecycle and services team todeliverandmanagetheefficientandeffectiveresponseto HR-related enquiries, resolving complex issues, working with COEs as appropriate. Promote the use of self-service functionalities, monitoring trends in inquiries, designing and delivering local solutions asappropriate.

Manage employee lifecycle/services/administration systems such EC and Empower as well as oversight for the HR inbox/PEGA system.

Responsible for HR report/data generation (where applicable) to support with trend analysis and HR dashboard metrics.

Manage and oversee day to day administration activities related to Senior Manager and Certification Regime (SMCR), recruitment and onboarding and other day to day employee lifecycle related transactional processing. Oversee processing of data collection, maintenance and changes, ensuring timely and accurate processing, in compliance with governing regulations, monitoring compliance through regular spotchecks/audits.

Oversee quality standards and controls for data and data processing, monitoring and refining processes, programs and activities as required to ensure efficiency, accuracy, timeliness, completeness and ensuring compliance with corporate standards and governing regulations; monitoring compliance through regular spot checks/audits; providing MI such as reporting, data and metrics, asrequired.

Manage the resourcing, scheduling and workload of direct reports, creating a strong positive team atmosphere, providing guidance, training and motivation as necessary to developstaff.

Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivatestheirteambyfosteringaninclusiveworkenvironment;communicatingvison/values/businessstrategyand managing succession and development planning for theteam.

Leads and drives a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Participating fully as a member of the broader GBM HR team to contribute to a positive and forward-thinking workingenvironment.




Education / Experience

University Degree or equivalent experience; specialization in Business Administration, Legal or Human Resources preferred.

CIPD or equivalent qualification/experience

Solid HR experience.

Solid and demonstrable people management experience within a matrixed environment.

Specific Knowledge

Advanced level of: HR Administration, Human Resources Management, Employment Legislation (laws, rules, regulations, internal and/or external protocols relevant to the job).

Intermediate level of recruitment, SMCR, performance management and related administration processes.

Basic level of strategic institutional information

Computer Systems

Intermediate level of: MS Office and Excel

Previous experience of managing a human resources information system (HRIS).



Scotiabank is committed to providing an inclusive and accessible candidate experience. Only those candidates selected for an interview will be contacted. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.

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